Privacy Policy

Last Updated: 2023

At BaseballGearCo.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the practices described below.

1. Information We Collect

We collect information to provide you with the best possible shopping experience and to fulfill your orders. The types of data we collect include:

• Personal Information: Name, email address, shipping address, billing address, and phone number when you place an order or create an account.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information. Note: We do not store full payment details on our servers.
• Technical Data: IP address, browser type, device information, and pages visited to improve site performance and security.
• Communication Data: Records of correspondence if you contact our support team.

2. How We Use Your Information

Your data is used for the following purposes:

• To process and ship your orders, including sending order confirmations and tracking information.
• To provide customer support and respond to inquiries.
• To improve our website, products, and services based on user behavior and feedback.
• To send promotional emails (only if you opt-in). You may unsubscribe at any time.
• To prevent fraud and ensure transaction security.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share data with:

• Payment Processors: Such as PayPal and credit card processors, to securely complete transactions.
• Shipping Partners: Like UPS or FedEx, to deliver your orders.
• Service Providers: Including IT support and marketing agencies, under strict confidentiality agreements.
• Legal Requirements: If required by law or to protect our rights and safety.

4. Data Storage and Security

We implement industry-standard measures to protect your data:

• All transactions are encrypted using SSL technology and comply with PCI DSS standards.
• Payment details are tokenized and processed through secure gateways; we never store full card numbers.
• Data is stored on secure servers with limited access to authorized personnel only.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices to mitigate risks.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information stored with us.
• Opt-out of marketing communications at any time.
• Request information about how your data is used and shared.
• Withdraw consent for data processing, where applicable.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, such as adding items to your cart.
• Analytical Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Marketing Cookies: Used to display relevant ads based on your interests (you can opt-out).

You can manage cookie preferences through your browser settings. Note: Disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your data may be processed in the United States or other countries. We ensure that all data transfers comply with applicable privacy laws and are protected by adequate security measures.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

9. Contact Us